Terms and Conditions

Pricing and Payment

All prices on the Rowan Jackman Design online store are given in New Zealand Dollars and exclude delivery costs. 
We accept payment by Paypal

Please note Rowan Jackman Design online store has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable. 


Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available or if the lead time has changed, due to unforeseen circumstances. In this case we will do our best to fulfill the order, cancel the order or help in any other way we can.


Online Process

We must receive payment in full before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received. 


Cancellations

Once an order has been placed you are unable to cancel or alter the order.


Shipping

Shipping costs are calculated by the product/s you are purchasing
All shipping is calculated in New Zealand Dollars.

Various lead times apply to most products as specified on the product page. In addition to the lead time please allow:

1 - 5 working days for delivery within New Zealand 
5 - 15 working days for delivery to Australia 
10 - 21 working days for delivery to the Rest of the World

This does not include the time that may be required for customs clearance. Rowan Jackman Design has no control over any customs or import duties that could be levied when the package reaches your destination country. You are solely liable for these charges. 


Product accuracy

We take all care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Prices on site are current at time of display and subject to variation without notice. We will do our best to display accurate descriptions and pricing, but are unable to warrant that the product descriptions or other content of the web site is accurate, complete, reliable, current or error free. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the products on this website.